Services · 03
Solutions.
How do we make this available and work in practice?
Designs put into operation: technology, operating change and interim mandates, purpose-built for a client and handed over.
Outcome
The solution in operation, implemented and handed over to the client.
Relevant standards and frameworks
- ITIL 4
- ISO/IEC 20000-1
- ISO 9001
- ISO/IEC 42001
Offerings
Offerings.
Client Solutions
Purpose-built for a client, from operating change to technology: implemented, then handed over.
- Implementation and Transformation
- A design put into operation: roles, processes, controls and technology, carried through until they run as part of normal work.
- Technology Solutions
- Technology that puts a design into operation: applications and platforms, integrations and automation, data and AI, built or configured for the client and handed over.
- Operational Excellence
- Cost, quality and pace of delivery improved where the work actually happens: processes simplified, waste removed, performance measured, and the improvements carried through until they hold as part of normal work.
- Turnaround and Performance Recovery
- An operating function brought back to a defined end state against a plan the board has approved, with delivery, cost, controls and reporting stabilised in the order that restores confidence.
- Remediation Under Scrutiny
- When an auditor, customer, regulator or other external party has challenged something: the issue established, ownership assigned, remediation completed and the evidence returned.
Interim Mandates
Accountable leadership for a defined period, with a defined end and a handover.
- Interim Operating Mandates
- Defined executive or functional operating responsibility, for example as chief operating, information, security, risk or compliance officer, through a period that requires accountable leadership. The mandate, accountability, end state and handover are agreed in advance.
Case studies
A divestment
Standalone governance and reporting operating from day one, and a structured exit from the services the parent had provided.
HIBS exists to solve complex systemic problems.
Set out the situation. If Solutions is where the work starts, the first conversation establishes its scope; if not, it establishes where to begin.